Shipping policy

Last updated: October 11, 2026

At Loom Warehouse, we are committed to providing a reliable and transparent shipping experience. This Shipping Policy explains where orders ship from, how they are processed, and how long delivery takes.

Order Processing Time

Orders are typically processed within: up to 10 business days

Processing includes order verification, payment confirmation, product preparation, and fulfillment coordination with our shipping partners.

During high-volume periods, holidays, or unexpected circumstances, processing times may vary.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Where We Ship From

Loom Warehouse is a business based in Washington State, United States. We do not hold our own inventory.

Our products are supplied and shipped directly to you by our manufacturing partners in China. This means your order arrives as an international shipment.

We tell you this before you order because it affects how long your delivery takes.

Where We Ship

Loom Warehouse currently ships exclusively within the United States. As our business grows, we plan to expand shipping to additional countries in the future.

Delivery Times

Delivery times vary depending on your location, shipping method, product availability, carrier performance, and customs processing.

Estimated delivery time:

  • United States: 2–4 weeks from the date your order is placed, including processing

These delivery times are estimates and are not guaranteed delivery dates.

Delays may occur due to:

  • Customs clearance and inspection.
  • Shipping carrier delays.
  • Weather conditions.
  • Holidays, and peak periods such as November through January.
  • Incorrect shipping information.
  • Events outside Loom Warehouse's control.

If your order contains multiple products, items may occasionally arrive separately and at different times.

Tracking Information

Once your order has shipped, tracking information will be provided when available.

Please allow time for tracking information to update after shipment, as some carriers do not immediately show movement after the package leaves the fulfillment facility.

Gaps in tracking updates during international transit are normal. If tracking has not updated for a short period, this does not necessarily mean your package has been lost.

Shipping Costs

Shipping costs are displayed during checkout before payment is completed.

Current shipping rates:

  • United States: $4.99 flat rate.
  • Orders of $50.00 or more: free shipping.

Loom Warehouse may offer free shipping promotions or discounted shipping offers from time to time.

Customs, Duties, and Import Fees

Because your order is shipped internationally, customs duties, import taxes, or carrier handling fees may be charged on delivery by United States authorities.

Where these charges apply, they are the responsibility of the recipient and are not included in the price paid at checkout.

These charges are set by United States customs authorities and are outside Loom Warehouse's control.

Lost, Stolen, or Delayed Packages

Loom Warehouse is not responsible for delays caused by shipping carriers, customs processing, weather conditions, incorrect shipping information, or other circumstances outside our control.

If your package appears to be lost, please contact us and we will assist in investigating the issue with the shipping carrier.

Customers are responsible for providing accurate delivery information at checkout.

Incorrect Shipping Information

Customers are responsible for ensuring all shipping information provided during checkout is accurate.

If an order cannot be delivered due to incorrect information provided by the customer, Loom Warehouse may not be responsible for replacement or refund costs.

Contact Us

If you have questions about your shipment or need assistance with your order, please contact us:

Loom Warehouse
Phone: (805) 619-8043
Email: support@loomwarehouse.site