About Us
Last updated: October 11, 2026
Loom Warehouse is an online retailer based in Washington, United States, offering kids' and baby products that make everyday moments a little easier for parents and caregivers. This page explains who we are, what we offer, and how we operate.
Who We Are
Loom Warehouse is a direct-to-consumer online store currently serving customers across the United States, with plans to expand internationally as we grow. We operate exclusively online through loomwarehouse.site and do not have a physical retail location open to the public.
What We Offer
We focus on practical, screen-free products for kids and babies, including drawing and art activities, building and construction toys, puzzles, and other developmentally engaging items. We select products based on everyday usefulness for families, not on being the biggest catalog available. As we grow, we're continuing to add new and different products to our catalog to serve even more everyday needs for families.
How We Operate
We want to be straightforward about how our business works. Loom Warehouse is based in Washington State, but we do not hold our own stock. Our products are supplied and shipped directly to you by our manufacturing partners in China, which means orders arrive as an international shipment and typically take longer than a domestic delivery would.
We tell you this up front because it affects your order. Full details of processing times, delivery estimates, shipping costs and possible customs charges are set out in our Shipping Policy, and we'd encourage you to read it before you buy.
Our Approach
We aim to keep the shopping experience straightforward: clear product information, honest pricing, and policies that are easy to find and understand. Our Refund Policy and Shipping Policy lay out exactly what to expect before you order, and our Terms of Service and Privacy Policy explain how we operate and how we handle your information.
Customer Support
If you have a question before or after your order, our support team is reachable by phone or email and aims to respond promptly. We stand behind our Refund Policy and will work with you directly if something isn't right with your order.
Contact Us
If you'd like to get in touch, reach us here:
Loom Warehouse
Phone: (805) 619-8043
Email: support@loomwarehouse.site